Virtual Customer Service Assistant

We are a specialized leather backpack brand that specializes in selling leather backpacks to customers in United States. We make 6 figures a month in revenue and are looking to scale to 7 figures in 2020. We are a growing brand that is looking to take on an employee that is passionate about customer service. The job will entail performing the following tasks through the day:

1. Customer service (replying customer inquiries via email and Facebook page)

2. Dealing with suppliers and fulfilling orders in ---------- via Skype and ----------

3. Performing product research using guidance provided by our designers

The assistant should have the following qualities:

1. Proficient in English
2. Fast typing skills
3. Must have access to a laptop and internet
4. Must have previous customer service experience including replying emails and customer inquiries
4. Experience with Shopify and Oberlo is an asset

In order to apply for this position, please fill out the application below and submit. We will contact the successful applicants for a second and final interview:

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Note: Only the applicants that will submit the form above will be considered for the position.