Virtual Assistant

We are looking for a responsible and resourceful virtual assistant to join our team. This is an opportunity to work for a fun, energetic and dynamic nonprofit organization based in the U.S. The organization has a large and highly engaged community. Working remotely, you will organize and update files, making calls and replying to emails, and assist in creating presentations and sales materials. The ideal candidate should be tech-savvy, able to communicate through multiple channels, have excellent written and verbal communication skills in English and VERY organized. You will also be responsible for a variety of tasks including updating databases, project management, and other administrative duties.

This will be a permanent full-time position.

Virtual Assistant Duties and Responsibilities:

- Organize correspondence and answer emails
- Prepare and organize databases and reports
- Manage social media accounts and replies
- Handle confidential employer and client information
- Take notes or transcribe meetings
- Schedule meetings and arrange employer’s calendar; schedule meeting spaces and conference rooms
- Arrange payments for vendors, travel invoices, and expenses
- Create invoices and track and manage payments
- Present excellent customer-service skills to customers and clients
- Manage filing systems, update records, and organize documentation
- Engage with members

Virtual Assistant Requirements and Qualifications:

- High school diploma or equivalent; Associate or Bachelor’s degree preferred
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
- Experience with Google Docs, cloud services, and other technology tools
- Knowledgeable in technology to communicate via computer, smartphone, or text
- Highly organized and able to multitask and work well with fast-paced directions and instructions
- Able to manage time effectively and efficiently
- Able to organize and manage large amounts of files, tasks, schedules, and information
- Self-directed and able to work without supervision
- Excellent verbal and written communication skills
- Strong customer service and presentation skills
- Able to work nights, weekends, extended hours, and as needed
- Two years’ previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred
- Excellent verbal and written communication skills in English
- Project management skills and attention to detail
- Based in the USA (or able to work in the US EDT time zone), and able to work remotely and independently