Full Time
N/A
TBD
Jun 18, 2026
Love digital systems and processes? Do you take delight in seeing, building and maintaining organized structured administrative systems and processes? We know you're out there! Have a passion for coffee, sustainability and working with great people who strive for impact?
Yes to all, then please KEEP READING!
Our company
We are a specialty coffee roaster based in Sydney, Australia. For more than a decade our focus has been supporting high-end cafes with specialty coffee and equipment whilst wholistically equipping them for success by providing exceptional service and support. We also have a recently launched and rapidly growing e-commerce platform offering fresh coffee delivered to homes and offices anywhere in Australia (and soon to be a lot further;). We're proudly B-Corp Certified, values-driven business, seeking to positively impact people and the planet through coffee.
At the core of our culture, we are digitally oriented, design-centric and absolutely sustainable
Join the team
This role will provide administrative support by implementing and managing day to day digital administrative systems, procedures, and policies; monitoring administrative projects; maintaining update to date and accurate records and files. This role aims to maximize client and employee retention and satisfaction through exceptional and quick service. We truly believe that successful staff and customer retention starts with the first contact and continues throughout the entire lifetime of the relationship.
The successful applicant must be highly organized and have strict time management skills. They must be able to prioritize and coordinate multiple projects at a time. Ensuring accuracy and efficiency whilst working within a team as well as independently under the direction of the Operations Manager and Leadership team.
Qualifications and knowledge
-Understanding of digital systems, customer service, office coordination
-Outstanding communication skills, both written and verbal
- Have experience in Stakeholder relationship building
-Understand the Australian Employment standards and Fair Work requirements.
-Sound understanding of word processing and spreadsheets (priority) and google sheets
-Organization and time management is of high priority
-Astute understanding of structured file and data management
The successful candidate must have access to reliable high-speed internet (with a backup connection being easily available) and electricity and have their own computer/laptop with an up to day operating system and webcam. High level of written English communication is a must given the nature of this role and previous extensive experience in a similar role is necessary.
Please include "I Love HR" in the subject line.