Leasing coordinator

*IMPORTANT NOTE*
For your application to be considered, please read the whole job description.

Thank you for taking a look at our job posting!

Our core values

1.) Accountability- We all make mistakes; we own the mistakes we make and learn from them
2.) Growth- Personal. ---------- dustry. How are we moving ourselves and the people we serve forward?
3.) Innovation- How can we do this better or faster for the best outcome
4.) Team- We all need somebody to lean on at times.
5.) Do it now! - As we handle issues as they arise. We focus on fully finishing one task before moving to another.


Were NOT looking for V.As. We are looking for people who are goal and action-oriented. Who are coachable, and who will be here for the long term.

Job Duties and Responsibilities

- As a leasing coordinator, you will handle the following tasks.
- Post properties for rent in Rent Manager, on Craigslist, Facebook, and other websites if applicable.
- Follow up with prospective renters who've viewed the property to find out if they'd like to apply.
- Respond to incoming calls/ emails/ texts about our properties listed for rent
- Follow all Fair Housing Laws ( We will train you)
- Screen applications based on our application guidelines and criteria.
- Prepare lease agreements
- Conduct orientation of new residents
- Resolve or assign help desk tickets within SLA time frames
- Handle all customer interactions in a polite and courteous manner
- Follow all processes, procedures, and policies as they pertain to tasks.
- Updating notes and tasks
- Other tasks as directed
- Solve customer issues following policy and procedure guidelines
- Handle inbound text and live chat messages.

*******************************************************************************************************

Qualifications:
At least 3-years BPO Experience
At least 1-year experience working at home
Excellent Communication Skills(Written and Spoken)
Highly and Effortlessly Organized
Knowledge with Zoho Apps(preferred but not required)
Knowledge with Rent Manager(preferred but not required)
Basic knowledge with office tools - Word, Excel/Spreadsheet
Experience with Property Management(preferred but not required)

Technical Requirements:
DSL/Fiber Internet connection - REQUIRED
Desktop and/or Laptop PC - REQUIRED
Smartphone - REQUIRED
Backup Internet connection(Internet Data from your Smartphone will do) - REQUIRED
Headset and Webcam - REQUIRED

Additional Requirements
Quiet Home-Office space

Compensation and Benefits
Pay is weekly
While on training - $125 USD/weekly - Training lasts 2-4 weeks.
$175/week or $600/month USD after training completion
Salary Increase - Based on performance
Overtime Pay

Working Hours
Tuesday - Saturday 8 30AM- 5:00 PM EST
Monday - on-demand(as directed)

*******************************************************************************************************

Attached the following when submitting your application
A link to your resume or CV
A link to you speaking your resume
A speed test - http://www.speedtest.net/
English grammar test. ----------
Take a Disc Personality Test and attach report ----------

Please use this form to upload all the requested information!
----------