Operations Assistant

We are an US based Managed Service Provider. We provide IT services for small business customers.
This role will be responsible for making sure our operations are working as smoothly and quickly as possible.
We will need this person to be a creative problem solver and detail oriented.
Process improvement is a key function.
We will be working together to make sure service tickets are handled in a timely fashion as well as help coordinate and manage our technician team.

This position will need to be available between 12pm-5pm USA PST, Monday-Friday for starters.
However as we continue to grow this position can also grow to be full time and there may be some evening and weekend work available as well.

When applying, please provide any operations management education and experience, as well as confirm your availability to meet the required schedule. Extra attention will also be given to any applications with a video introduction given by the applicant :)