Non voice Customer Service Support

We are looking for Customer Service Experts who have experience in Dropshipping for at least 1 year

Customer Service Associate Job Responsibilities:

Maintains customer relationships by responding to inquiries through Facebook, Instagram, and Emails; documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
Records customer inquiries by documenting inquiry and response in customers’ accounts.
Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.

Customer Service Associate Qualifications / Skills:

Product knowledge
Data entry skills
Organization
Analyzing information
Verbal communication
Reporting skills
Managing processes
Customer focus
Multi-tasking

Working schedules are as follows:

1. 8:00 am - 5:00 pm
2. 5:00 pm- 2:00 am
3. 2:00 am - 11:00 am

We operate 7 days a week so if you have problems with working from Monday - Sunday please do not apply
We pay bi-weekly every 15th and 30th of the month
Salary if fixed
We use timeproof to monitor work
If you are interested to apply

Complete this form to proceed ----------

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