Jr. Client Success Manager

- Work with business stakeholders to understand project objectives and requirements.
- Manage the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration and data entry.
- Develop and maintain standard project management deliverables such as project plan, product backlog, issues and action items log, meeting minutes, etc.
- Manages communication and deployment for projects from start to end.
- Support the software development team in defining and testing features.
- Manage after-sales customer support after deployment.
- Develop and deliver a world-class support experience.