Client Services Coordinator

Duties and Responsibilities
- Research a fixed number of leads per week, finding unstructured data (info on Google, LinkedIn, and company sites) to personalize outreach to these accounts and leads.
- Participate in regular team meetings to ensure production schedules and outcomes are on track.
Review weekly performance and find opportunities for improvement.
- Give feedback to new hires as they onboard to ensure they both feel welcome and are creating engaging outreach.
- Target Annual Bonus: 15?it About You
- You love learning and researching new things.
- You work well on your own and enjoy having limited communication with others
- You are diligent with weekly responsibilities and if you have any uncertainty, you always check-in or make a decision to move things forward.
- You have a high attention to detail and a strong understanding of written English.
- You have a strong desire to be an early hire of a agency and SaaS team - meaning taking initiative

What Your First Three And Six Months Looks Like
- Prior to full-time hiring, we will do one paid month of 20 hours of work per week and will receive training and your work will be reviewed heavily to help you learn and improve.
- If we both decide to move forward working together, we will increase the workload to 40 hours per week with regular check-ins and ongoing feedback given through online feedback (Google Sheets, videos, etc).
- The first couple months will largely be focused on client production, but will also be an exploratory time for you to understand more about the company and what type of work you enjoy the most: HR, operations, marketing, product management, etc. While all team members (including the founder) are required to work on client production each week, the scale can be decreased as other responsibilities in your area of interest are taken on.
- After the first six months, there will be a review of the performance you have done and salary will be adjusted accordingly.

A Bit About Us
- We are an online outbound lead generation agency that focuses on sending personalized emails to our clients’ prospects. Other tools don’t actually deliver the solution for clients, they instead offer expensive tools their own sales team can use, still requiring their team to take on an immense amount of work.
- Our goal is to leverage this experience to build our own internal software tools, which we can then offer to smaller businesses as a SaaS tool that anyone can use.
- Our founder studied at two top American universities and has strong experience in marketing, finance, and software engineering. He continues to work full-time at a day job to take on more hires and grow the business more quickly.
- All employees are remote with client production being extremely flexible in hours. We all use time tracking software to track hours and keep everyone on the team accountable. No additional contracting work is allowed outside this job -- if more work is desired, we will find a way to align each individual’s goals and talents with the company.