Appointment Setter

We are searching for a personable, thorough Appointment Setter to contact prospective clients via telephone and eventually e-mail. The Appointment Setter's responsibilities include ascertaining whether potential clients might be interested in our services as a commercial cleaning company and then schedule a time for our Estimators to meet with each client. You should also keep a log of the numbers you have dialed each day and be able to enter detailed notes regarding each conversation using Google Sheets.

To be successful as an Appointment Setter, you should be determined to achieve and surpass each of your work-related goals. Ultimately, an outstanding Appointment Setter will demonstrate a thorough understanding of the sales process, including ways in which to garner clients' interest in meeting with our Estimators.

This position will start part-time and upon successful completion develop into a full-time role. Bonuses and opportunities for advancement will be awarded upon achievement.

Appointment Setter Responsibilities:

- Familiarizing yourself with the essential details of our products and services.
- Calling prospective clients using a list of phone numbers provided to you.
- Accepting calls from prospective clients as they arise.
- Fielding basic questions and concerns about the products and services we offer.
- Scheduling a consultation between the prospective client and an Estimator.
- Keeping a detailed log of calls, including those which were not answered.
- Attempting to contact prospective clients who you have been unable to contact.
- Informing the Manager of recurrent product-related complaints that warrant addressing.

Appointment Setter Requirements:

Proven experience as an Appointment Setter, Sales Representative, or similar will be ---------- puter literate.
Top-notch verbal, written, and interpersonal skills.
Outstanding listening skills and attention to detail.
Excellent phone etiquette.
Professional and courteous disposition.
Persuasive and results-oriented.