CRM and Marketing Automation Specialist

The primary focus of this role is to ensure the marketing strategies complements the company’s overall goals. He/she will work hand in hand with our E-Commerce Webmaster in creating digital business strategies. If you’re obsessed with marketing technology, bringing marketing campaigns to life energizes you, and you daydream of driving global revenue, this role may be the right one for you.

Duties and Responsibilities:

• Consulting on complex usage of the marketing automation platform (MAP)
• Understanding business and technical requirements and constraints, and leading and driving the effort to translate those requirements into strategic marketing solutions
• Evaluating marketing technology, identifying the latest and greatest, and bringing components to life together in real-world use on the MAP at scale
• Supporting the global rollout and daily operations for Microsoft’s marketing automation platform
• Documenting key MAP processes, procedures as they develop and evolve
• Participating in team triage and planning sessions
• Collaborating deeply across multiple teams and disciplines
• Helping to ramp up, train, support and mentor marketing technologists around the company
• Staying up to date on trends and technology in the technical marketing landscape

Qualifications and Skills needed:

• 3+ years implementing technology to support business processes or adapting business process to take advantage of technology
• Ambitious self-starter, eager to dive right in and optimize the platform
• Strong verbal and written communication skills
• Demonstrated expert skills in troubleshooting, analysis and logic
• Passion to improve process, streamline technology, and improve performance
• Strong project management and organization skills
• Ability to use Lucid Chart for process diagramming
• Bachelor’s Degree required, ideally in Computer Science, Marketing or Business
• Demonstrated skills in some form of technology (ie. coding / database technology etc.)
• Experience in a B2B marketing role focused on running marketing campaigns and demand generation
• Aggressive problem diagnosis and creative problem-solving skills
• Ability to translate complex business requirements into working software applications.
• Ability to handle a variety of tasks at one time and use time effectively to complete tasks within established time frame.
• Must be self-motivated, possessing initiative and have a demonstrated track record of achieving and surpassing goals.
• Ability to work in a team environment and work independently while focusing on project details, timely delivery and system quality.
• Strong computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.)
• Resourcefulness and ability to take the initiative in development and completion of work projects.
• Possesses the ability to understand and follow instructions.
• Ability to work collaboratively and well with teammates.
• High energy and positive attitude
• Willing to work night shift

Systems Requirements:
Using a Wired ISP w/ at least 3mbps internet speed with a backup connection.
Fast and reliable computer with a backup spare laptop/computer

To Apply:
Please send your updated/detailed CV and make sure to include the following information:
- List of working experience (company name, duration, detailed job description)
- List of your skills, applications, software, tools
- A cover letter

Send it at Upgrade to see actual info with the subject line "I'm the best CRM and Marketing Automation Specialist"