Senior Technical Support - Level 3

Are you an internet rockstar that loves helping customers and fixing advanced problems? We're looking for you to join our support organization. This is a remote job with the benefit of working anywhere in the world.

Job Responsibilities
- Handle technical support questions via our ticketing system.
- Help customers set up their website. - Help transfer customer accounts from other providers.
- Help customers with script and software upgrades
- Help and repair infected and compromised accounts.
- Handle server monitoring tickets and repair systems in event of failures.
- Help build and configure new servers.

Job Requirements
- Be able to work long hours by yourself or without any supervision.
- Must have excellent written and spoken English.
- Must be able to multi-task
- Must be able to troubleshoot and learn new things by themselves.
- Must be able to work under stress and pressure.
- Reliable Internet connection and electricity.

Skill Requirements
- Extensive knowledge of cPanel, WHM and CentOS.
- Advanced knowledge of Wordpress.
- Advanced knowledge of Litespeed, Varnish and Apache.
- Knowledge of KVM and OpenVZ
- Knowledge of MySQL, Exim and CloudLinux.
- Preferred but not required: Be able to write code in bash and PHP.

Look like something you may be interested in? Please send your resume in a PDF format to careers AT stablehost.com.