Customer Service Representative

Are You More Than Just A Customer Service Representative?

Great opportunity for a skilled customer service representative with lots of growth and income potential. We are a dynamic US development company that is looking for a long-term VA, who is team oriented, has fluent English, and is results oriented. You must be proficient in customer services and handling customer requests. You should also be familiar using google sheets and Microsoft Office tools with extensive knowledge in Excel. The job requires creating reports, answering phone calls, answering emails, interacting with colleagues and clients, scheduling, creating spreadsheets, and managing data. There’ll be a lot of opportunities for growth and career progression if you prove yourself to be a talented individual.

Qualifications
• University or college degree is required, accounting education background or work experience is an asset
• Minimum of 3 – 5 years of experience as a telemarketer, appointment setter, and/or customer service representative is required. Sales experience is an asset
• Must have excellent communication skills in English (oral, written, and comprehension)
• Basic computer and internet proficiency (including knowledge of Windows-based applications)
• Professional, organized, with excellent phone etiquette is required
• Ability to remain discrete and private regarding all work matters
• Must be motivated and have excellent time management skills
• Passion for customer service and attention to detail
• Demonstrate customer service, professionalism and interpersonal skills

IMPORTANT:

- Noise cancelling headphones
- Should have good internet connection (at least a 10 MBPS)
- With at least 8GB RAM (Strictly)
Business Hours

Business hours are from Monday through Friday, between the hours of 8 AM and 5 PM Pacific Standard Time PST. 45 hours per week, with 30-minute paid break.
To Apply

If you are interested in applying, please send us your current CV and a 20-second minimum voice recording.