ROCKSTAR Shopify Customer Service Agent

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TYPE OF WORK

Part Time

SALARY

15,000php

ID PROOF

60

DATE POSTED

Dec 31, 2019

JOB OVERVIEW

We are looking for a rockstar customer service agent for our Shopify store. We sell live plants so if you like plants that's a great asset.

You will provide support through the following:

- Customer support tickets through Gorgias (similar to zendesk)
- Respond to customers in facebook/instagram comments
- respond to customers through facebook messenger
- Create reshipments/refunds as needed through Shipstation
- Fulfill orders on Oberlo


If you are interested, we will pay you up to $15,000 php per month to start and it will increase after 1 month if you are a true rockstar.

We will pay you every week for the first 2 weeks (as a show of good faith). This will change to monthly payments once we offer you the position.

You will work 40 hours per week to start.

You will work 9am to 5pm in the morning Canadian time (EST) Monday through Friday if possible.


If you agree to the above, please answer the following questions:


1. How fast is your internet?
2. Do you have another job or commitment?
3. Do you have a reliable computer?
4. Do you experience power outages? What city are you in? If you do, how many times a day or per week?
5. Do you prefer to work during your daytime or night time?
6. Would you like full time work in the future?
7. Do you think you are the right person for this customer service job based on the information I provided? Why?



Finally, I will ask you to do a trial shift (which I will pay you for). If it works well, you will begin immediately.


Looking forward to working with you!

SKILL SUMMARY
Customer Service & Admin Support
Customer Support Email Support
English
Speaking
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