Gaming Support Representatives

Work comfortably from your own home, as a player support representatives, your duties will include but not be limited to:

Handling customer support (e-mail and live chat – no phone calls) by doing things like

Help players with account issues (compromised accounts, updates, etc.)

Resolve issues regarding refunds, purchases not going through, etc.

Assist players resolve technical problems with the game

Answer gameplay inquiries and helping sort out gameplay issues

Check updates & newly released content for the game you’re supporting

Take assigned training modules to help you improve even further in your job

Attend your weekly meeting with a team and your manager

In short, you will be responsible for helping players resolve their issues and continue enjoying the game that they love.

Job requirements

You can speak English.

You are available to work full-time and in a fixed schedule.

You have in-depth knowledge about gaming and you love anything related to games.

You are a fast learner, you take initiative and are awesome at troubleshooting.

Experience in a Customer Service environment or an international business setting is a plus!

You have a dedicated quiet work space, located within your own residence.

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