Production Manager

COMPANY: MVP MAILHOUSE
Located in Park City, UT, MVP Mailhouse is a leader in direct marketing and analytics that drive ROI, specializing in the dental industry. Read more about MVP Mailhouse’s products and services on our flagship website: Upgrade to see actual info.

MVP Mailhouse’s flagship product is direct mail marketing with unexpectedly advanced technology. We track all the phone calls and new customer conversations that our marketing campaigns generate for our customers and help them use that data to increase performance.

MVP Mailhouse uses proprietary technology including native mobile and web-based applications to make our customer experience more streamlined and effective.

TEAM: OPERATIONS
MVP Mailhouse dedicates small teams to manage each customer’s campaign. Each team has the resources to produce high quality designs that are targeted to the best neighborhoods for each customer. After a campaign is delivered, the team works together to analyze the results and make adjustments to subsequent campaigns.

Operational teams are responsible to make sure that each customer achieves the best possible marketing results and has a delightful experience along the way.

POSITION: PRODUCTION MANAGER
The Production Manager oversees the process of producing direct mail campaigns after they’ve been approved by our customers. That includes printing, shipping, delivery, and tracking. You’re required to manage deadlines and multiple work streams so multi-tasking, checklists, and attention to detail are important. The Production Manager is a process/project manager, not a people manager.

The Production Manager sees every campaign for every MVP customer. Proofreading for proper English (including vernacular/idioms) is Upgrade to see actual info addition, the Production Manager gives the teams feedback on design, marketing, and communication.

The keys to being a successful Production Manager: You’re fast. You’re accurate.You can proofread English. You help improve design and communication. You’re passionate about doing your best.

RESPONSIBILITIES:
- Track and coordinate campaign production
- Coordinate day-to-day activities that lead to the completion of projects and tasks
- Transfer data from one system to another to keep it in sync

REQUIREMENTS:
- Proofreading-level English grammar and communication skills (verbal and written)
- Experience in marketing / advertising
- Experience in graphic design
- Attention to detail
- Motivated
- Quick learner

PREFERRED
- Experience managing a business process
- Experience working with data in spreadsheets (exporting, transforming)
- Familiar with business systems like Google Drive and Salesforce

DETAILS:
- Status: Full-time (~40 hrs per week
- Work hours: US business hours (PH night shift)
- Location: Virtual team (work from home)

BENEFITS:
- 9 Paid regional/religious holidays per year
- 10 PTO days per year (accrued incrementally with pay periods)
- Healthcare reimbursement for team member + 1 dependent
- 13th month bonus (pro-rated by service length)
- Internet reimbursement
- Quarterly performance bonus