JAPANESE SERVICE DESK MANAGEMENT

The top BPO Company in the Philippines located in Manila and Cebu City. This consulting company is known to provide customer service to companies around the world. It’s a multinational Irish company founded year 2009 and has an office in different countries.



Position: Japanese Service Desk Management
Industry: BPO

Salary: P 60,000-100,000 (salary depends on skills and proficiency)

Schedule: Dayshift

Location: Manila and Cebu

Benefit
Good ambiance environment
Retirement Plan
Allowance
Night differential
Flexible working arrangements
HMO and Life Insurance
Maternity leave and vacation leave
Purchase Plan

Requirements:

Filipino who can speak, read, and write Japanese
JLPT N1, N2 N3 Passer or Level
Graduate of any degree
Open for Undergraduates with good background in Technical
NO related work experience needed
Open for Fresh graduate
Open to applicants located inside and outside the Philippines


Responsibilities:

Act as the ongoing interface between the client and the system or application.
Responsible to check a client issue
Will interpret and provide resolution based on product knowledge.
Manages the risk of operating the service
Coordinates communication among support staff and systems staff