Full Time
$450-$500/month with potential growth
TBD
Dec 19, 2019
The role:
The purpose of this role is to manage our incoming & outbound leads for our real estate house buying company. This position is the first point of contact with our team. You must be professional, polite, and convince them that we can provide a solution for their needs, whatever that may be. To maximize the lead potential, this position is designed to:
? Lead Generation (Cold Call and Text Magic)
? Rapidly responds to online lead sources
? Document all interactions with lead in the company CRM. (training provided)
? Create a warm hand off & set appointments for our acquisitions manager to visit with viable leads.
? Database management - ensuring all leads have appropriate and detailed notes, all information related
to leads are properly filled out with relevant information, and that all leads have an appropriate next
step
? Administrative tasks - such as data entry, lead information research and lookup, etc
? Be comfortable making outbound calls to inquire if people may want to sell their home.
Skills and Abilities:
Time Commitment:
? 25-35 hours per week, flexible schedule but typically answer when the phone rings. Very limited night and weekend call answering a
? Friendly and calm voice, with ability to build rapport over the phone with a friendly and disarming conversational voice
? Display confidence in the ability to convey our company and our home buying process. Project that confidence over the phone.
? Be Curious- we want to know as much as possible about the situation to put us in the best position to set and appointment and buy the property
? Persistent - doesn’t give up, wants to make someone out of everything, doesn’t let things die.
? Self Motivated - has a burning desire to succeed. This desire typically allows for those who will own
their position and not need prompting to find things to do.
Technical Skills:
? Ability to pick up technology quickly
? Strong understanding of Google Calendar, Google Drive, Gmail, Dropbox
? General ability to understand technology and utilize it effectively, quickly
? Multi-Task (Must be able to answer the phone & talk with customer while looking things up on the
computer that will help you gather information about the house.
? Organized and task oriented
Lead Manager (Intake & Outbound Call Specialist) - Job Description
This position must understand the sales end of our business intimately so our processes and potential solutions can be connected to the needs of the customer (Buy, Refer, Advise). This position is important and designed to put our company ahead of the pack. The more information we are able to gather related to their story (motivation, timeline, specifics of home, condition of home, pricing), and the better it is documented, the better the chance the AM will be able to secure the contract during their part of the sales cycle. Lastly, this position needs to identify and recognize motivation of sellers so that we can beat our competition with speed and credibility. Scheduling appointments, especially those with above average motivation, quickly, allows us to prevent competitive