[LONG TERM] Customer Service Rep + General Administrative Staff + Business Process Documentation

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TYPE OF WORK

Full Time

WAGE / SALARY

USD 400-600

HOURS PER WEEK

TBD

DATE UPDATED

Nov 3, 2023

JOB OVERVIEW

If you’re looking for a long-term employment with limitless growth opportunities, we have a place for you! If you have ideas you’d like to implement, we’re looking to grow together with you!

We’re looking for a full-time hire. While working with us, you are not allowed to be employed elsewhere. By applying, you consent to this condition. We have a zero-tolerance for this.

We’re running an ecommerce company; experience in this field is encouraged but not required. Even with experience, you may have to adapt some of your previous knowledge to fit our culture and values, where necessary. If you would like to apply, put the name of your favourite ecommerce brand in the subject of your application. Applications without this are not considered.

We’re looking for someone to fill our positions for Customer Service via email, and some administrative support such as communications with external suppliers. More roles will open up to you upon good performance.

Perks of working with us:
- You get lots of on-the-job training, and we have a helpful culture. We’re also very mission-driven and are problem-solvers at heart.
- You have flexible hours and can work anywhere you like. If you are undisciplined and are known to abuse trust and responsibilities given to you, then this job is not for ---------- graveyard shifts required.
- We’re a growing team, so you will have an impact on building the processes we have.
- Your ideas are always welcome, and we acknowledge any value that you add. So, if you have plenty of ideas that you would like to execute, we welcome a bright and open mind.

The work you will be doing:
- Customer support via email
- Emailing suppliers
- Order fulfilment
- Business process documentation

Career advancement and leadership positions available for high performers.

We’re looking to start you off on 2 January 2020. New decade, new career!

Skills required:
- Impeccable English
- Patience when dealing with any type of customer
- Detail-oriented
- Self-motivated problem solver
- Good at following instructions
- Self-managed and disciplined


How to apply:
1. Write a few short sentences telling us about yourself and why you think you’d be a good fit for this role.
2. Tell us about your past experiences, if any (No experience and lots of enthusiasm is fine too!).
3. Tell us about your top 3 qualities and explain them.
4. You will be notified if you are a good fit for us. Then you will be asked to perform a sample project to gauge your ability.
5. If successful, we’ll schedule a video interview.
6. An offer will be given to the best candidate.

We look forward to your application! :)

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