Customer Service Assistant

We are looking for a reliable FULL TIME Customer Service Virtual Assistant with previous e-commerce experience to assist with our customers various requests. The primary duties for this position will be to answer customer service emails/ calls, resolve order-related issues and process returns.
You must be great at customer service and be able to handle minimum phone calls. Need to be a VERY detail oriented person and ability to follow through on every thing.
Your work schedule will be the following:
08:00am - 05:00pm Mon-Fri CST (9:00pm - 06:00am Mon-Sat PHT)
*** Looking for these hours ONLY. Must be able to work nights productively.
You must be proficient in English (speaking & writing). And you must be available to speak to our team directly by phone on skype or chat at all times during your shift.

- Must have personal computer and headset
- Must have reliable internet with AT LEAST A 3 MBPS PLAN or CAN UPGRADE AS SOON AS HIRED (and an alternative internet if main internet is down)
- Must have at least 1 year experience with home based job
- Excellent English verbal and typing skills
- Strong Internet connection to host Skype meetings
- Strong Google sheet and other computer application skills
- Attention to details
- Ability to follow through
- Administrative tasks
- Computer literate
- Must be able to work independently, multitask and prioritize work
- Each call will be recorded and listened to for training purposes.
- A trial period is best for both parties

Reply with BEST CS in subject to show you've read the job post.
Prior phone customer service experience is REQUIRED.
Please include any work, link, or anything else that you would think pertains to this job.