Virtual Assistant

We truly appreciate everyone who submitted their details and we will be reaching out over the next 24 hours to those applicants we feel are a great match for our second round in the interview process.

We are a digital marketing company based in NYC that focuses on driving brand awareness and lead generation for our clients via Facebook & IG ads, and Growth Hacking.

We also provide branding, icon design, photography, web design and development, and Search Engine Optimization.

The majority of our revenue is generated via growth hacking and web development & design with WordPress.

We encourage all of our team to always ask if anything isn't working properly or they aren't sure of something. We take great pride and joy in helping our team to all win together and we will support you as much as possible to ensure your success with us. We aren't looking for an employee but a new all-star member for our team, and we know even all-stars need to be helped once in a while. Likewise, we encourage all feedback and input from our team members. Therefore, if there is anything we assign that you feel there is a better way to accomplish, we would encourage you to inform us and together we can quickly decide if that is an option we'd like you to explore. If so, we will even provide bonuses for such input as we truly embrace innovation and know that TRUE innovation comes from everyone on the team.

ROLES & RESPONSIBILITIES:

*Learn the ins and out of our business. (We will work with you step by step so you know how we do things and help you in every way to become acclimated to our brand, culture, and flow of business.)

*Answer client inquiries via our chatbot on our website

*Answer emails in our support email.

*Schedule phone/WhatsApp meetings when necessary with clients.

*Data entry and updating of information accordingly

*Create google drive folders for new clients and update google drive folders for current clients. (We will explain exactly what our process is so you can do this easily after learning)

*Input new clients into our CRM spreadsheet and update their status according to our method of keeping track of everything. (We mainly operate via Google Sheets)

*Provide hashtag research to clients that require such. (We will teach you how to do this if it's a skill you currently do not have).

*Learn how to work in Bitrix24 as we will use that for task assignment. (We will teach you as much as possible to ensure you are a master of this productivity tool.)

*Maintain constant contact with any inquiries via email or webchat and responding accordingly

*Escalate all actual order fulfillment and/or custom orders to management

*Provide customer service for as much as possible. If an issue occurs that you feel you are unequipped to handle you can simply send it over to someone else on the team to take care of.

*Possibly work within Aweber to construct emails for reaching out to inquiring potential clients and/or following up with current clients. (This is not a requirement and more of a bonus.. if you can do email marketing great.. if not, no worries for now.)

*Growth Hacking is not a requirement, but if you know Social Media Marketing, in general, this will not only help you with us but will provide more opportunities for you within our Upgrade to see actual infoTAILS:
*We expect 10-20 hours per week to start.
*Within a month we would be very open to moving you up to a full-time position at 40 hours per week.
*We are seeking to pay between Php 15,000.00/month - Php 45,000.00/month depending on availability & skill set.
*We will pay weekly for the first two-three months and then we will move to a monthly payment.
*If you need time off, we would love it if you could provide information at least a week in advance, but we also realize sometimes in life that is not possible and so in emergencies please let us know within 24 hours so we can plan accordingly.
*You must be able to read, write, & speak English with high proficiency. At least 3 stars and/or C1 Advanced tested.
*We also have plenty of international clients and even though they usually communicate with us in English, if you speak another major language that would be a huge upside for us. (NOT REQUIRED)
*You will be required to provide a daily email update on work completed so we can help you in any way needed and also stay on the same page together.
*We are looking for a long term team member and are seeking someone who sees the long term vision and wants to grow with a company that will provide opportunities for growth in skills and salary.
*Always, always, always, ask us if you can't figure something out. WE WANT TO HELP YOU SUCCEED WITH US!


GROWTH OPPORTUNITIES & OTHER PERKS:
*We will teach you as much as we can about our industry so as you grow with us we can give you more responsibilities and thus also more pay.
*You will be listed on our website as an employee of our NYC based marketing firm with your image and a short bio you provide.
*You can list us on Linkedin as your employer to help bolster your resume for long term future goals.


We will be reviewing all resumes and getting back to the applicants we feel fit our needs best within the next week.
P.S. You may still apply but at this time if you apply and do not include the following in your response we will assume you have not read through the opportunity. Please include: "Look no further, I am the one!"

Thanks for your time and to everyone who has already applied, we are carefully going over your resumes and submissions and we look forward to working with at least one of you, we may end up hiring two people.

We will let you know by sometime early next week.