Phone Consultant/Dispatcher

We are looking for a person to be a part of our Customer Service team as the Phone Consultant/Dispatcher. If you are passionate about working with customers and in a team, this is the perfect position for you!

Duties & Responsibilities:
• Taking live calls to assist a customer.
• Process orders via phone and other platforms available.
• Dispatching orders via online navigation service (Onfleet)
• Following Registration protocol for new customers.
• Operating a POS system.
• Willingness to learn about our product lines.

Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure
- Can work in a fast pace environment.
- Great interpersonal skills to defuse and solve customer concerns
- Attentiveness
- Adaptability
- Reliable & Efficient

SYSTEM REQUIREMENT:
• Stable wired internet connection
• PC or laptop
• USB headset with noise cancellation


HOW TO APPLY:
Please fill up this form:
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*NOTE: Failure to fill out the form may result in interest in the position to get overlooked*