German (Deutsch) Customer Support (written)

We are a Singaporean company selling different supplement brands in Europe.
Currently we are looking for a German-speaking customer support rep that can help customers answer product related questions or help them place an order in our e-commerce store. Support will be only written (email, ticket and maybe chat) - no phone support.

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RESPONSIBILITIES
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- assisting customers with their queries
- tracking customer parcels
- sending out new shipments when parcels do not arrive for some reason


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REQUIREMENTS
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- good written German (Deutsch) language skills - no Google Translate or other tools
- good written and spoken English (for internal communication)
- willing to learn and work with our own tools (CRM, support software, etc.)
- Skype for communication, Flock for collaboration
- use "SPDE" as subject line when applying so we know you've read this.
- this is a part-time position with option to go full time in the next 3 months


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HOW TO APPLY
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Send us a short message with your past experience and a reason why to hire you. Also please include your Skype ID so we can hop on a call.

Thanks!