Dropshipping Admin - Customer Service

We are looking for a perfect hard worker (Fluent English) for our project with 100% work accuracy, upload products to our Woocommerce store and respond to emails from customers.

1. Customer Support
Acts as the primary point of contact for customer issues such as order status, repair status, quotes, payment, etc. (thus, support issues not involving technical product specifications, application, etc.).
_ Confirms accuracy of the customer quote regarding prices, terms, quality, ship to and bill to addresses, etc.
_ Converts quotes into orders once the customer PO is received and verified.
_ Provides invoice generation with clerical accuracy and correct delivery timing to the customer.
_ Proactively updates customers on upcoming delivery status, PO changes, etc.
_ Coordinates service orders for shipping back repairs to the customer and subcontracting which includes: receives incoming repairs, updates database, and distributes to appropriate person/department.
_ Assists Inside and Outside Sales Representatives with maintaining C4C database including assisting with updates, input of leads and notes, etc.
_ Assist with quote generation with the guidance of Inside or Outside Sales as required.
_ Coordinates with Global Manufacturing Plants for delivery of product and escalates issues and delays to appropriate Inside and Outside Sales representatives.
Adding products with Pictures, Price, and Descriptions, etc. (main task)
- Optimized Title & Description
- Testimonials & Reviews
- Product Images
- Long Description & Short Description
- Price / Special Price
- Category / Sub-categories
- Add Variance
- Tags / Key Words
- SKU

Looking for someone long term. You must be the actual freelancer doing the job.