Front Desk Supervisor

FRONT DESK SUPERVISOR

Department: Front Office
Needed Hire: 1

Job Description:
Front Desk Supervisor assists and oversees the responsibilities of the Front Desk staffs. Ensure that the guests are being serviced in a professional and competent manner. Ensure smooth day-to-day operation. Provide training, direction, and leadership to his/her staffs. Ensure all staff offer outstanding service to the guests. Ensure that his/her staffs follow standard procedures of the hotel.

Qualifications:
• Graduate of Hospitality or any related course
• 3-5 years of experience as a Supervisor or Team Leader
• 5 years of experience as Front Desk Associate in a hotel or similar industry
• Excellent interpersonal skills
• Computer literate
• Strong background in customer service
• Foreign language is an advantage
• Strong personality

Please send your cover letter indicating the position you are applying for and updated Curriculum Vitae to ---------- ---------- Office address: T ----------