FULL TIME NON-VOICE CLIENT CARE SPECIALISTS

FULL TIME NON-VOICE CLIENT CARE SPECIALISTS (x 2)
REMOTE (WORK FROM HOME/ANYWHERE)

WORK DAYS (PH Time)
1) Mondays to Fridays from 5:00 AM - 1:00 PM and possible alternate Saturday/Sunday shift
and
2) Mondays to Fridays from 3:00 PM - 9:00 PM and possible alternate Saturday/Sunday shift

NATURE OF THE BUSINESS:
High end cake and cupcake store in Australia

WHAT WE ARE LOOKING FOR:
We need someone who's organized and detail oriented - triple Virgo level. Preferably someone with experience with sales or account management/coordination. Someone who can be easily trained and learns fast that we don't have to explain how to use Google apps, Shopify, Whatsapp, Canva or Dropbox to and all those other basic things. We need someone positively assertive and will be committed to what we're trying to achieve as a team. Someone honest with very good work ethic - someone we can trust with remote work. Passionate, creative, can work under pressure and can definitely multi-task. A strong problem solver and someone not afraid of changes for improvement. Obviously someone who's ready to work remotely with their own laptop, internet connection and has their Business Continuity Plan in place (back up laptop, second connection, a nearby place she can run to just to make sure work is uninterrupted in case of a power outage, etc.).

If you want to work from home and be free from the chaos that is Metro Manila traffic, this is your chance!

But if you think you're someone who complains a lot, sickly or generally has a lot of drama/excuses in life that will prevent you from reporting to work, this is not for Upgrade to see actual infot shaming anyone, it happens.

We have a team of 15 located in the PH with 10 handling online customer service alone. The business is growing and there is room for career advancement within the team.

Kindly make sure to send through a link with your resume and in your message, please let us know why you're best suited for this position. We recognize templates right away and we don't like Upgrade to see actual infoclude in your subject "5:00 AM - 1:00 PM" or "3:00 PM - 9:00 PM" or "ANY" so we'll know which shift you prefer. Should you fail to give us the response we're looking for in your application, if you missed what we require in the subject of your message, and without the link to your resume, we will simply skip your application.

REQUIRED SKILLS:
- Office & Admin (Virtual Assistant)
- Excellent verbal and written communication skills (impeccable grammar)
- Customer Service & Admin Support
- Email Support and Management

PAY RATE:
Trial period (first 2 months depending on performance) - USD 2.5 per hour
Regular rate - USD 3.5 per hour

START DATE:
Monday, September 23rd