Amazon Account Manager/ Data Entry/ Listing Creation Quality Assurance Manager

Primary Duties:
Work US Pacific Time Zone; M-F; 9a-6p with 1 hour lunch break (8 hour day; 40 hr week)

WhatsApp Calls with Business Manager in US as needed (potentially daily/weekly)

Very good communication via email is a must. Good communication via phone is ---------- e Google Sheets / Excel to format lists.Preferred: Knowledge of spreadsheet macros, Vlookups, pivot tables and other features

Use Google Powerpoint Presentation and how to create slides, charts, copy from Google sheets

Knowledge of how to create good product listings on Amazon (preferred, but not required - we will train)

Variations
Title
Listing Page Content
Picture
Backend Keywords
Manage Amazon account by:
Replying to customer questions
Seeking reimbursements
Managing inventory
Opening cases with seller support
Managing account health and raising red flags.
Removing negative reviews
Replying to customers

Knowledge of how to use Viral Launch/Helium 10, keyword research, SEO is preferred, but not required.

Create reports of issues encountered / document problems for resolution / communicate to Business Manager in writing and over WhatsApp

Required Skills
English Speaking: Very Good
English Writing: Very Good
Data Entry: Advanced
Attention to Details: Advanced
Research: Very Good
Project Management: Intermediate
General Admin: Intermediate

Required Software

Skype: Intermediate
Excel: Advanced
Google Sheets: Intermediate / Advanced
Google Docs: Intermediate
Photoshop/Image editing software: Basic / Intermediate