Shopify Assistant and Customer Support Guru

Hello there,

I am looking for help for our online store based in Australia. We sell physical therapy (physiotherapy) products as well as compression gear.

If you are to be successful we require the following experience:

1. Shopify experience including adding products, blog posts, editing orders and placing orders on behalf of customers.
2. Customer support experience. You will start with replying to emails but eventually you will be on live chat as well as answering phone calls.
3. To do the above you will need great written and spoken English. Part of the hiring process we will be calling you.

To apply please make sure you are honest to yourself about the following:

- Will be able to give 100% of your time for 8 hours between the hours of 7:30am to 3:30pm Manila Upgrade to see actual info October your hours will change to 6:30am to 2:30pm. You can take 1 hour break everyday. We prefer if this is broken up to 2 x 30 minute breaks.
- We understand it's common for virtual assistants to have more than 1 job however this is a full time job. We require 100?fort during these hours.
- Great written and spoken English. You must be communicating in English everyday already and have prior experience with English speaking jobs.
- You must have reliable internet connectivity. We're an online business and so require our staff to be online the full time.
- All public holidays in Philippines will be respected. Please give us 1 week notice.

Other skills and experience that are not required but will be favorable are. These only apple if you meet the above requirements

- An academic background in Physiotherapy (physical), sports science or medicine.
- Content writing
- SEO outreach (white-hat backlinking)
- Facebook or Upgrade to see actual info ad management
- Social media experience. You will be posting on behalf of our brand to Facebook, instagram and twitter.

Why join our team?

- You will be joining a fun team
- Freedom to work from home
- Learn and be challenged. We want our employees to become superstars! You will pick up skills and knowledge that will help you become an asset
- Competitive remuneration. 30,000 to 35,000 Php.
- 13th month bonus


IMPORTANT - When applying please address point number 1 and point number 2 at the beginning of your response. Then mention anything else that about you we are looking for. IF you do not address these points at the beginning then your application will be not be considered.

Thanks,

Besh