Customer Care Associate

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TYPE OF WORK

Full Time

WAGE / SALARY

$100 per month

HOURS PER WEEK

TBD

DATE UPDATED

Sep 5, 2019

JOB OVERVIEW

TeamBV25 is in need of an:

Inbound Cust Care (Phone) and/or Inbound Cust Care (Chat) and/or Inbound Cust Care (Email)

*** Inbound Cust Care answers all calls coming in (through phone, chat or email) and asking for help or any general information about what we do, requirements to avail our service, questions, follow-ups, additional requirements needed, etc.

*** Our Cust Care Team gives out all information needed or any answers to inquiries or concerns the customer is calling about, process it and set proper expectations about the turnaround time. They must be very helpful, quick thinker and has the utmost attention to details and expert in multi-tasking/navigation as they need to answer all questions in the fastest and most efficient way possible.

For a start (probably in a few months), calls are very minimal but we wanted someone to take the calls as it rings.

We require somebody who is working with another Client during the hours of operation (8:00am CST - 5:00pm CST) as we are expecting to get only 1 to 5 calls in a day max for the first few months.

You must have a US phone number as well and all the equipment needed for this position. Please don't apply if you don't have this requirement to save both our time.

Please send all your applications and resume to ---------- and include your skype ID.
Subject: Customer Care Expert

Looking forward to talking with you.

Thanks,
TeamBV25

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