CSR Manager for Online Publishing Company

Responsible for the management of CSR and Sales Team day-to-day operations
Responsible for the team shift arrangement to meet the business requirements
Team performance monitoring and team development/mentoring
Motivate team members to improve the team productivity
Other tasks to be assigned by the Business Owner and/or Operations Manager
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At least 5 year(s) of working experience specialized in Customer Service
With managerial, leadership, analytical and project management skills
Requires effective communication and inter-personal skills
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Salary: $900 USD
Working Hours: 40H/week
Working Schedule: US Business Hours (EST)