Technical Sales Engineer

OPERATIONAL
? Initiate customer contacts and follow-up on sales to generate new business opportunities
? Meets the required three clients per day
? Manages assigned accounts to ensure client satisfaction and customer support
? Builds and maintains professional, long lasting customer relationship
? Proper keeping of records of transactions of purchase goods and sales
? Acquiring a thorough understanding of key customer needs and requirements
? Required to prepare various reports surrounding the metrics of sales
? Responds to all inquiries, cancellation requests and sales requests within a specified time
? Preparation of product costing and quotation for client’s reference
? Performs collection activities as required
? Ensure customer receivables are paid on time
? Responsible for finding new accounts meeting with prospective new business clients and managing existing clients
? Evaluate assigned account’s business processes and provide recommendations and enhancement to generate additional revenue
? Creates business proposals for new existing opportunities


? Gives up-to-date information relating to customer activities
? Identifying new sales opportunities with existing accounts
? Identifying and capturing potential new clients to develop new business opportunities
? Ensure to reach the given target quota for the year

SUBMISSION OF REPORTS
? Prepares and submit weekly forecast to Sales Admin
? Prepare and submit monthly, quarterly and yearly forecast on the dateline specifies by Immediate Superior
? Send SMS report every end of client visit to Immediate Superior cc: Sales Admin
? Submit Daily Sales Activity Report every day. Option to submit not later than 7:45 AM of the following business day

ENHANCEMENT AND CONTINOUS LEARNING
? Attend trainings and seminars as required by HR department/Technical department/Sales department
? Continuous learning through web portal of principals or suppliers concerning products and solutions
? Able to conduct product and solution presentation within office or customer premises

REPORTS TO MAINTAIN
? Maintain customer database with the following information:

- Customer organizational chart covering (President, Operation/Logistic Department, Engineering Department, Purchasing Department)
- List of equipment purchased from SPL Tech Corp with purchased order, date of delivery, serial number
- Customer names with their designation, department and contact details (Direct Line, Mobile number, email address and company website)
? Maintain files of records of customer: costing, quotations issued, customer PO segregated on yearly basis
? Customer organizational chart covering (President, Operation, Purchasing, IT Manager)