Real Estate Admin

Full time Real estate Administrator required immediately. Must be able to work Arizona MST. Job duties to include:

• Build, implement and manage all systems for clients, lead generation, database management and back office support

• Coordinate marketing events and client activities

• Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)

• Manage website, blog sites and social media

• Act as a liaison between clients and agents

• Participate in company-provided training sessions

• Compile and distribute weekly/monthly reports to clients (buyers and sellers)

• Manage contract to close process

• Create and maintain an operations manual that documents all systems and standards

• Be the first point of contact in handling customer inquiries and complaints

• Create, maintain and utilize a complete lead follow-up system

• Keep agent informed about challenges and issues that need to be handled

• Provide concierge level customer service to clients and customers

• Work with all preferred vendors, including professional photographers, contractors, etc.

• Enter critical dates for property sales on shared Google Calendar

• Shall send out weekly reminders of upcoming critical dates via email

• Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing

• Coordinate seller listing sign installation and removal at the appropriate times

• Schedule photographers for all seller listings

• Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies

Job Requirements

• Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills

• Have excellent attention to detail and high-level accuracy with documents

• Concerned with doing things the right way the first time

• Flexible in daily routine; ability to prioritize and manage shifting responsibilities

• Ability to assess, prioritize and act quickly

• Learning based and solution oriented

• Deadline driven and extremely organized

• Open to new ideas and systems

• Able to stay calm and patient when faced with emotional situations

• Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities

• Continue to maintain the good will and reputation of the entire team

• Able to make quick and effective decisions, solve problems, as well as maintain confidentiality

• Excellent verbal and written communication skills

• Proficient in time management

• A true professional, who supports the entire team in achieving their goals