Customer Service Agent

***Please note: fluent English language is an important requirement for this job***

Tyroola is an ecommerce platform for tyres in “Scale Up” stage. We disrupt the traditional industry with activities in Australia, New Zealand, Indonesia, and Europe. Tyroola is a leading online marketplace for tyres and automotive parts in “Scale Up” stage. We disrupt the $5 billion traditional automotive aftermarket industry where 95% of the sector still operating offline. We are active and growing our presence in several countries in the Asia-Pacific region and Europe. We consider ourselves a marketing & technology-led company which happens to be selling ---------- e join our team as a Customer Service Agent!

Your Responsibilities:
- Handling of customer requests via whatsapp, E-mail and Chat form, occasionally also phone
- Competent and friendly handling of Tyroola's customers·
- Close cooperation and support with the Operations department

Your Qualifications:
- You are reliable, conscious and you work in a structured way
- You highly enjoy communicating with different types of customers and you are always smiling during conversations with customers·
- You speak English fluently
- You are experienced in working with MS Office (especially Excel and Word)

Benefits·
- Work in an international team, with offices in Sydney, Australia, Europe, and our new office in Jakarta
- Collaborate with and learn from a team of experienced professionals
- Flexible working hours and arrangements, work from home or remotely·
- A motivated, hands-on, international team, flat hierarchies and short communication channels.
- Ability to move fast, grow with the company, progress in role and responsibilities for the right candidate