Full - Time Career Opportunity! Looking for a Customer Support Specialist & Amazon Product Research Ninja - Long Term!

Hi there!

This is very different from any other job post that you see Upgrade to see actual info is very unique, has lots of opportunities for growth and the potential to make lots of money! So, please read this job description fully and very carefully if you want to get this Upgrade to see actual info might be the whole CAREER OPPORTUNITY for you! A long-term, stable and lasting job with dozens of opportunities!

Position:
Amazon Customer Service and Product Research Associate

Salary:
$Upgrade to see actual infoper month depending on the experience. This is just the starting point, there will be plenty of opportunities for raises!

Type of Employment:
Full Time & Long Term

Trial Period:
Before the full employment, there will be a two-week probation period (trial) during which we will figure whether we like each other and if we can work together. I will pay weekly during the trial period. If by the end of the trial, both parties feel like it is a good fit and match, then full-time employment will be offered.

Training:
Comprehensive Training will be provided in the beginning. Also, there will be plenty of opportunities to ask questions, and I will always be easily available (especially in the beginning)

Interview Process:
1) Submit your application
2) Provide your Skype User Account. Successful applicants will be contacted and scheduled a Skype Interview with. This is just to get to know each other better and to ask any questions that both parties might have.
3) Kindly send us a 1-minute video introduction and tell us why you're interested in this role. You may upload your video on your Google Drive and provide us the link. (email Upgrade to see actual info and cc Upgrade to see actual info

Hours:
-40 hours/week
-Able to work PST time zone (roughly 10 AM - 6 PM PST) this is just an estimate
-Able to work 1-2 hours on the weekend

Absolutely MUST Have:
-Excellent verbal and written English
-Very good and reliable internet connection
-A good and reliable laptop
-NO OTHER Jobs, Commitments or Employments (this will require your full commitment)
-Full Honesty and Transparency
-Great Positive Attitude

Nice to Have (but not required):
-Previous Amazon Experience is a huge plus
-Previous Customer Service Experience
-Experience with working with Dietary Supplements (that’s what I sell on Amazon)

Personality traits:
-Self-starter/ Independent
-Ambitious
-Highly organized
-Punctual and responsible
-Hungry for growth and optimization
-Excellent communication skills
-Results-oriented
-Reliable

Responsibilities:

There are two main tasks to start with (there will be plenty of opportunity for growth)

1. Customer Service – Monitor and respond to customer service inquiries through Amazon Seller Central.

I need positive people with a customer service background who are willing to go the extra mile for customers. I have some complicated products, some are of a dietary supplement nature, so any experience with those products is a plus. You will also need to monitor customer ratings and product reviews. You will also have to respond and manage the negative ones.

2. Product Research – Assist with identifying new products to sell.

This process involved using different tools (I will provide access to it and teach you how to use it). Going through numerous customer reviews on competitors listing and looking for ways to improve the product. Also, going through questions & answers section and finding the common complaints and Upgrade to see actual info also involves general “google” research about the product. Also being able to research online what potencies and formulas are the best for a specific product (e.g is it better to launch 1000mg, or 3000mg or 5000mg of Vitamin C?).

Do NOT worry if you don’t know how exactly to do the above. I will provide comprehensive training and will be very patient. You just need to be very organized, detail-oriented, willing to learn new things, always go an extra mile, always give it the best you got and always challenge yourself. I am looking for the right person rather than just a set of skills. I can teach you those.

Other Details (MUST READ):

This is not a regular job post for you just to make some money and for me getting a “virtual assistant”. This is very different. I am not looking just for another VA, I am looking for somebody who always who strives for excellence, pushes for more, and never settles for mediocrity. I am looking for a reliable teammate to build the last and long-term relationship with, and to grow and make money together! This is a CAREER OPPORTUNITY, there will be many opportunities for growth, for a salary increase and bonuses! I truly believe in integrity and fairness, so I always will be more than happy to reward great and outstanding work. Though you will start with just a few responsibilities and lower pay, later on, it will ultimately up to you to decide whether you want to widen your set of responsibilities and increase the pay accordingly!

I recognize nothing but excellence. Please DO NOT apply for this job post if you are okay with average, and anything that you do is just “okay”. I expect excellence in anything, whether it is just sending a simple email or something more complex. My expectations are high but so as the rewards. Don’t worry though, I am not expecting you to come in and be a superstar from Day 1. I will provide sufficient training and there will be plenty of opportunities to ask questions and to clarify things. I expect some mistakes and learning curve, in the beginning, it is fine as everybody makes them, as long as you learn from them and never repeat the same mistake twice! Once you get some time and practice though, I expect you to be excellent at it and always over-deliver. I do not micro-manage and won’t be a crazy “boss”. I just give you the job and expect excellent results. Anything else outside of it is not my business (how exactly you have done it, when, etc).

I believe in fair compensation and creating an environment where people can be successful. At the same time, I don’t want people that need a lot of hand-holding. I expect that people we hire are able to hit the ground running and start making an impact immediately.

I am very reasonable, fair and flexible. More than happy to provide the vacation time, sick day-offs, bonuses, flexible schedule, really anything, as long it makes sense, nobody takes advantage of anybody, the job gets done at the best level, and everything is fair to everyone, I am more than happy to discuss anything. So there will be plenty of room for discussing this type of things.

This is an absolutely great opportunity to build the whole career! As I mentioned there will be plenty of opportunities to grow, to learn new skills, to get salary raise and even to get the management positions! as I will be hiring more people! It will be all ultimately up to you to decide, how much work you want to put it, how hard to try and how far to grow! Even the sky is not the limit! I can’t wait to start working together with you!

If you are interested and think this is for you then please apply to this message by responding in the subject line "Only The Best” and then tell me about yourself. Also, answer ALL the following questions:

-What kind of employer do you like the best?
-Do you have suggestions to make this project run successfully?
-Have you done product research on Amazon before? If yes, specify the details.
-Why should I hire you?
-What is your expected salary? (40 work hours a week)
-Do you have any previous experience working for an Amazon or e-commerce business? If yes, specify the details.
-Do you have any previous experience with customer service (mainly emails)? If yes, specify the details.

About myself:
My name is Dan and I am running an Amazon FBA business in the USA, I sell Dietary Supplements. I live in Vancouver, Canada. I recently started this business but it has been seeing good growth so it is a good time to expand my team and to find a right teammate to work together with! I am very easy going and friendly guy in general life. Though when it comes to business I am very strict, demanding and accept nothing but excellence from MYSELF, so I would expect the same from others. At the same time, I am very fair, open-minded, reasonable, patient and willing to listen and compromise. Highly opened to new ideas and suggestions. Truly believe in integrity and trust. I always appreciate honesty and transparency, so no matter what it is, just bring it up to me and we can talk about Upgrade to see actual info spare time, I like going to the gym, playing sports, spending time outdoors, hanging out with friends, and reading.