Full Time
N/A
TBD
Aug 11, 2019
Hi there!
Do you enjoy the satisfaction of helping someone solve a problem?
Are you the “go-to” person for tech support from friends and family?
Would you like to get paid to help people from the comfort of home?
We are seeking a passionate and friendly person to join our team as a Customer Support Specialist where you’ll get the opportunity to make a real impact on people’s lives and businesses.
Requirements:
1. Excellent WordPress knowledge and skills.
2. Excellent Written English Skills. You must have excellent comprehension and writing skills because most of our customers live in America and expect clear communication.
Technical Skills:
- PHP
- HTML
- CSS
- WordPress theme editing and development
- Fluent and error-free English written communication
- Javascript
- Page builders (Divi, Elementor, Beaver Builder, Astra)
- WordPress plugin development
Daily responsibilities
- Solve any customer’s request that might require PHP, HTML, CSS, theme editing & development, or basic WordPress technical knowledge.
- Ensure that you are solving requests in a timely manner and that you can manage your time.
- Work with the team to get help when you need it so that no request remains unsolved
- Always work towards 0 requests left in the inbox
- Document and clearly communicate the work you completed for each request
How to apply:
- Please visit
- Follow the instructions very carefully on the page to submit your application. IF YOU DO NOT SUBMIT YOUR APPLICATION PROPERLY YOU WILL NOT BE CONSIDERED. We won't be looking at any messages that come through the OnlineJobs messaging system.
- If we like your application and you seem like a great potential fit for the job then we'll send you a message.
- The next step in the process is a paid 1-4 week trial. This trial period allows us to see how you do on the job and it allows you to see how you like the job.
Thank you for taking the time to read this message. We look forward to reading your application!