Full Time
TBC
TBD
Feb 18, 2026
About the Role:
Reporting to the Custom Projects Leader, your role is to help facilitate the creation of bespoke ‘Custom’ items (such as paper coffee cups with specific branding). The role encompasses creating new custom projects and managing them from start to finish.
**Administration / Data Entry
**Liaising with Internal Staff and External Customers / Suppliers / Purchasing team
*
**Record Updating
**Liaising with customers
**Creating New Custom Projects
***This is a fast paced workplace with a Medium-High workload on a daily basis. This position is part of the company 'backbone' and a crucial part of our operations. This role requires constant maintenance to keep on top of the workload. Once you are trained up, it is our hope that you would help to improve processes and make suggestions on ways to make the day to day workload more
**Strong English, including written and spoken comprehension
**Excellent Administration Skills
**High internet Speed with Fast Backup Connection and 2 x monitors
**Ability to work under pressure and to time constraints
**College or University Graduate
**Ability to quickly learn new systems - must be Tech Savvy
**Ability to think outside the box
**Sense of Urgency
**Ability to take criticism as an opportunity to grow and learn
**Prior experience using Netsuite/Gmail is preferred; although not strictly necessary
About Us:
BioPak is an environmentally friendly packaging business. We supply our products across AUS, NZ, Singapore and are planning to open new branches in London and Europe in the coming months. We are the industry leader in sustainable packaging in
Australia & New Zealand. We supply both to distributors and direct customers.
Our approach with customers is about:
**Offering exceptional customer service
**Making it easy to interact with BioPak
**Ensuring that their enquiries are addressed quickly (usually within 10 minutes of receipt)
**Communicating with them before potential problems arise
**Doing everything possible to meet their expectations and to create the best experience possible
When submitting your resume:
**Please include current references
**Please let us know what your internet speed is (both upload and download)
**Please advise what PC/Laptop and Mobile Device you are using currently
**Tell us about yourself & your home office setup - Are you in a quiet neighbourhood? Do you have children at home while
you are working? Do you have a separate room for your home office?
**Previous experience working for Australians will be highly regarded
Interviews will be conducted via