Automotive appointment setter

Due to recent growth and expansion, we are looking for the right people to become a part of our work family. We have an exceptional sales force in need of assistance from a talented customer service staff who will be responsible for setting appointments and driving traffic to the dealership. This is a great opportunity to break into an exciting and lucrative career in the automotive industry! If you have prior customer service experience, have worked as a telemarketer or have previously worked setting customer appointments, here's your chance to join an amazing team!
Tasks and Responsibilities
Make outbound calls daily/able to sit for long periods at a time.
Execute an inbound and outbound phone script to build rapport and set sales ---------- put/maintain information captured during phone calls into the CRM (customer relation management) software.
Keeping track of your daily calls, emails and appointments.
Obtaining minimum call metrics and other KPIs (Key Performance Indicators).
Handle and provide rebuttals to customer ---------- anize workflow to meet department time-frames.
Direct sales questions to sales ---------- municate and coordinate with internal departments.
Quantify daily tasks into comprehensive ---------- cation and Experience
Prior Sales and call center experience a ---------- r dealership experience a plus.
Knowledge of basic computer functions and typing.
Knowledge of customer service principles and practices.