ACCOUNT OFFICER

The primary task is to handle calls from customers or clients and provide them with a solution to their queries.
-He/She must show the willingness to learn new things every time and then.
-Must discuss every matter with its supervisor or team leader to get any issue sorted
-Giving a resolution to the customers or clients should be the whole and sole responsibility.
-Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
-Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
-Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.