Administrative Assistant

The job is an administrative position and all work will be carried out over the telephone or by WhatsApp. You must have access to a mobile phone and a computer.

The main part of the job will be making assessments for people applying for Legal Aid in accordance with specific guidance. This is a responsible position, as your decision will allow people to have access to public funds for their mediation case.

You will also be expected to deal with private enquiries via the website’s online chat function. This is just during office hours.

All your work will be carried out in English. You are expected to be familiar with Microsoft Office.

You will work closely with your line manager who will be your daily point of ---------- is anticipated you will work 38 hours per week (Monday to Friday, 09:00 – 13:00 & 14:00 - 17:30.) You will be asked to attend a monthly online staff meeting, where you will be expected to provide input into how the business is being run.