Amazon Customer Service Representative

Looking for someone that has experienced in amazon field business as a customer service representative ,
or has no experience but is coachable.

Your mainly jobs are:

-Reply to inquiries via seller central, e-mail and telephone.
-Use available resources efficiently to assess the customer’s issue and recommend valid solutions
-Escalate unresolved issues to the appropriate Program Manager or supervisor
-Record details of each customer interaction and any actions taken
-Follow up on any customer issues requiring additional research
-Maintain adequate knowledge of all internal software and systems
-Calling our customer for the follow up's and updating the negative reviews and feedbacks
etc..

If you believed you have this qualifications, feel free to apply and we will talk more about it in the process.

This is going to be long term position so looking for the one that is loyal and can be trusted!