Marketing on online travel agencies

Looking only for experienced Executive Virtual Assistants ready to start immediately

Job Description - Virtual Assistant for Allure Property Ltd

Daily

1. Manage channel manager (Tokeet ) accounts – process outstanding payments, follow up receiving of terms and conditions. Input customer data into the system accordingly.
2. Manage email accounts daily – respond to customer emails and file emails accordingly in the appropriate folders.
3. Manage Airbnb accounts, responding to all queries within 1 working day. Summarise queries (type/amount/resolved or outstanding) in your daily report.
4. Complete the daily report covering the following three questions:
a. What did you do today?
b. What problems did you run into today?
c. What can we do to make your job easier?
5. Manage the contacts database/CRM software

Weekly

1. Internet research for new products/opportunities (product/opportunity specs to follow)
2. Systemise processes – write and update system process documents as you complete them
3. Liaise with cleaners – update the weekly changeover planner

Monthly
• Update file regulation folders according to instructions
• Provide meter readings to all suppliers as advised
• Manage stocks according to cleaner requests