Customer Care Ambassador

- Provides superior customer service and solutions in an efficient manner and time frame.
- Processes transactions; accurately records and updates actions and outcomes against customer records, accurately completes all customer follow-up work.
- Maintains knowledge of products, services, and promotions.
- Adheres to schedule.
- Represents our clients to their customer by handling calls promptly, interacting with customers to determine their needs, and providing consistent, high quality service and accurate information to the customers.