Shopify eCommerce Customer Service

Answering ticket emails and chat with customers with complaints and order inquiries. Tracking of orders, cancellation of orders, replacements, refunds, and data entries for an online eCommerce Shopify store.

Manage social media accounts like Facebook and Instagram. The tasks involve hiding negative comments, replying to the comments from prospect buyers, answering messages in the Inbox and uploading new posts to the page.

When you reply, "Tell me about your favorite movie!"