Operations Manager / Admin

Administration Assistant

About the job

This is an exciting and rewarding job for the right person with room for growth. You have had experience working in a development / IT environment, care about good quality software, and enjoy learning new skills. You are excellent at managing your priorities and tasks and can work unsupervised.

You will be handling the day-to-day operations of the business, including administration and quality check work. The position includes documenting processes into Standard Operating Procedures, and working closely with the company owners.

You are a responsible, self-motivated person who cares about best outcomes and takes pride in working for the company.

Availability

Full-time, no interruptions, 9am to 6pm Australian Eastern Standard Time (UTC + 10)

Your main Job skills

Admin to executive

- General assistant tasks such as required
- Transcription
- Scheduling and organising events
- Email processing
- Daily reports to the manager
- Research

Operational Tasks

- Support
- Actioning and responding to support tickets and change management
- Email processing
- Client support and management
- Communication with clients around project milestones
- Organising client meetings, taking notes, summarising meetings
- Tracking prospects and ensuring follow-ups are made
- Accounts and invoicing
- Proposal, quote and contract preparation
- Quality Checking

Desired Skills

- Project Management
- understanding each project, emailing / messaging developers, updating tasks where required
- Change Management
- Ensuring issues and changes are communicated through helpdesk and documented
- Social Media Management