appointment setter

Appointment setters provide support to a company’s sales team by calling prospective clients and scheduling appointments for them to speak with a salesperson. They work for employers spread across most industries, especially those with dedicated outbound sales teams. Appointment setters also provide general customer and administrative support. They typically work in a call center or traditional office setting and report directly to a sales leader or team manager. This is an entry-level position, and appointment setters usually work full- or part-time hours. They may also work overtime hours as needed to support the needs of the sales team.