Customer Service Manager

Looking for an Experience Customer Support Manager. Should be available to 10:00 PM to 7:00 AM GMT+8 or 10:00 AM to 7:00 PM GMT+8. And also be willing to work weekends in need.

Job Responsibilities:
• Experience to Setup Customer Service Team
• Help to train junior staff
• Review or make changes to customer accounts
• Handle returns or complaints
• Review and select standard responses for answers or solutions

Preferably with experienced (but not necessary) in:
• Customer Support
• Accounting
• Management Skill
• CSS and HTML

Experienced (but not necessary) in using:
• Happyfox
• Zendesk
• Shopify
• Sharepoint
• Slack

A few necessary requirements:
• High-Speed Internet
• quiet room/space for work
• reliable
• willing to be trained
• with a good attitude
• can follow instructions
• excellent English Communication and Written skills
• own laptop or computer

Applicants please type "Customer Service Manager” in the subject line and beginning of your application letter and send to ----------

Skills required:

• English
- Speaking
- Writing

• Customer Service & Admin Support
- Customer Support
- Email Support
- Tech Support