In Need of a Virtual Assistant with Launch27 Experience for Cleaning Business

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TYPE OF WORK

Any

SALARY

Negotiable

ID PROOF

50

DATE POSTED

Apr 29, 2019

JOB OVERVIEW

We are seeking someone very knowledgeable with the Launch27 software system who has previous experience either from an admin/virtual assistant role or from a project management/sales/integrate features role.

*Please only reply to this ad if you are very well-versed with this platform.*

We have a residential and commercial cleaning business located within the USA. -- This role potentially will move to full time.

Job Duties:
1. Answering In-Bound calls - currently no more than 3 to 5 per day. Need a professional voice and good English
2. Quoting online with Service seeking - Receive 8 to 10 leads a day and need someone to send the quotes. The system is easy to understand and templated. Quoting is also easy to do.
3. Follow up quotes.
4. Maintain Launch27 (back office system for cleaning)
5. Occasional one-off tasks
6. Must be available to communicate frequently with the owner through email and/or WhatsApp
7. Other duties as assigned

Key Skills and requirements:

* Excellent written and spoken English
* Professional Approach
* Available 8.30 am to 5.30 pm Minnesota time
* Answering customer and staff questions/calls
* Emailing back and forth with clients
* Managing overall schedule of our company
* Good knowledge of IT
* Able to grasp things fast
* Able to work autonomously
* Can-do attitude

Please include a cover letter detailing your skills. I anticipate that in total the workload will be less than 20 hours a week. However, these hours will not be consistent because phone calls, and lead flow is not predictable so some explanation of how that will be managed will be an advantage.

Com
munication: Phone, Email, Chat, Other
Language Skills:
You will be asked to answer the following questions when submitting a proposal:

How much experience do you have with Launch27
Convert27
Why do you think you are a good fit for this particular project?
What questions do you have about the project?
What past project or job have you had that is most like this one and why?

SKILL SUMMARY
Office & Admin (Virtual Assistant)
Admin Assistant Appointment Setter Data Entry Email Management Event Planner
English
Speaking Tutoring Teaching Writing
Marketing & Sales
Sales Representative
Customer Service & Admin Support
Community Forum Moderation Content Moderation Customer Support Email Support Phone Support
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