ENGLISH-GERMAN/DUTCH SPEAKING CSR

Job Qualifications:
• Fluent in German/ and Dutch
• Fluent in English
• Excellent Communication Skills in both language
• Excellent Customer Service Skills
• Good in Multitasking
• Preferably with Call Center Experience

Job Description:
• Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.
• Communicate with the customers to respond, follow-up and resolve issues.
• Deal with customer feedback and determine action on the customer’s request.