Superstar Exec Assistant for Vacation Rental Manager

Are you super switched on? Super organised? Super experienced in the airbnb/vacation rental business? Super awesome at writing in English? Super excited about working for a growing Australian company? Super stoked to be part of a Filipino/Australian team? Our last EA could not cut it. He lasted only a few weeks. This job is not for the feint hearted! If you're a Superstar who enjoys the challenge of working in a dynamic company, keep reading :-)

This job has two components:
1) Working as Exec Assistant to the Manager (approx 10 hours per week)
2) Working as part of the Guest Services Team (approx 16 to 24 hours per week)

Start date is ASAP!

About You (in addition to the super star qualities listed above!):

Experience with AirBNB, Homeaway and/or VRBO.
Experience with email handling
Totally organised (maybe even a little OCD!)
Able to manage up
Reliable
Diligent
Thorough
Excellent English Communication skills - especially in writing
Flexible with your working hours
Great team player
Quick learner
Back up internet and power options in the event of outages
Able to handle multiple tasks at once

Bonus points for skills such as:
- customer complaint handling experience
- internet marketing experience
- other skillsets relevant to this work

Your usual Exec Asst tasks will be:
- compiling, prioritising and managing the ToDo list of the Manager
- focussing the Manager on the high priority tasks (including butt kicking as required!)
- assisting the Manager with tasks wherever possible (eg drafting an email reply to a guest)
- identifying ways to streamline the manager's tasks (eg via a software solution or a process adjustment)
- liaising with the other team members to ensure all Manager's tasks are captured and completed

Your usual Guest Services tasks will be:
- answering email queries and booking requests
- updating the booking calendars
- sending necessary information to guests
- secondary interaction with owners
- updating information on three main sites (airbnb, HomeAway and Newbook)

We offer:
* Attractive hourly rate (the better the skills of the team member, the higher the hourly rate)
* Weekly payments straight into your bank account in PH.
* 13 month (pro rata)
* We are investigating options for an HMO package for staff

If you are interested in the job, please reply and tell us:

1) What experience you have as an EA
2) What experience you have in guest services?
3) What experience you have in the vacation rental industry?
4) What hours and days you are available to work?
5) What makes you a superstar?
6) Why this job excites you?
7) Are there any other skill sets you bring that might be useful to this position?
7) What your Skype ID is for an interview?
8) At least one referee
9) Your CV URL - or attach a copy.
10) Put the words "Beach Holiday" in your reply so we know you have read this far :-)

If you have any questions, please let me know.