Virtual Assistant

We are a Real Estate management company and we buy houses in Middlesex and Monmouth counties, New Jersey, USA, from motivated homeowners. Typically, we cover up to 80% of the market value all cash and we close very fast.
We are looking for an individual with exceptional communication skills to fill in the position of a Virtual Assistant.

As a Virtual Assistant you will:

• Listen to and transcribe the voice mail messages from property owners and input the information into our CRM;
• Research the property information left in the message by the property owner and add the information and details to our CRM;

You’ll also need to spend some time on the phone:
• There are property owners who don’t leave enough information in their message, so you will call them and follow a simple script to ask them for details about their property;
• There are property owners who call in to our phone system, listen a prerecorded message BUT instead of leaving a message they will just simply hang up and not leave a message. You’ll dial them and ask them if they have a property for sale. If they do, you’ll follow a simple script to gather the information and input the data into our CRM system;
• You’ll be following up on leads that we may have spoken with a few months back and you’ll call to find out if there is still an interest in selling their property.

This is NOT a sales position.
You will not be required to sell or convince the property owners to sell their property or do business with us.
You’ll simply be a friendly voice asking them a series of questions so that our internal sales team can contact them.

REQUIREMENTS
There are a few MUST haves for us:
• Friendly - you must come across as warm and friendly so that the customer can feel comfortable providing us with the necessary information about the property;
• You must type at least 50 words per minute - there is a lot of information that you’ll be typing as you listen to the voice mail messages and speak with the customer. So typing speed is a must have for us;
• You like being on the phone and speaking with people - you’re going to be on the phone a lot during the day and so you have to be OK with that;
• Team player - you’ll be a very important part of our real estate team and so you’ll need to work with the various other team players;
• Highly organized - you’ll be working inside of our CRM and managing the leads and scheduling calls to follow up with them, so it’s important that you be organized;
• Able to communicate orally and in writing in English (additional knowledge of Spanish and/or Russian would be an asset);
• Flexible - being a team player means that you’ll pitch in as needed with other tasks that the team will need help with;
• High Speed Internet Connection - goes without saying that you should have a fast internet connection;
• Excellent Written English and Attention to Detail - You have to be able to communicate extremely well in the written word and have absolute accuracy on documents you will prepare. This means structure, proper use of nouns and adjectives, etc. Your ability to communicate precisely using the written word is very important;
• It would be a BIG PLUS (but not 100% necessity) if you were bilingual (English / Spanish and/or Russian).

COMPENSATION:
This is an hourly position PLUS bonuses.
• $6-$8 (negotiable) per hour
• $250-$500 Bonus per Closed Purchase of the house
• All payments including bonuses would be done via card.