Customer Support representative

What we do:
We're a successful, fast growing multi-national company, creating high-end games and rising quickly in the charts.

What we're looking for:
A customer support superstar with a can-do attitude to respond to customers' requests and presenting comprehensive information about the company's products and services:

What' you'll do:
This is currently a (remote) work-from-home job, where you'll provide top level Customer Support for Mobile gaming platforms and Social Media.
Assure customer retention by actively managing complaints;
Troubleshoot and resolve technical difficulties and when required, escalate the issue to the proper department;
Commit to the team results by accomplishing the given common tasks and goals.


What you'll need:
English proficiency both spoken and written;
Customer oriented;
Great time management skills to enable prioritization of workload;
Strong computer skills, the ability to operate multiple applications and platforms at a time;
Analytical thinking and multitasking skills;
Strong problem solving/troubleshooting skills;
Own access to computer and internet;
Previous work experience in customer service or technical support is an advantage.


Salary:
Starting from $400+

Come join us on our path to success